1. Read the requirements again.

   Please do it. Did you know that updating Geforce Experience can reset game video settings to “optimized profile” and silently enable Fullscreen mode?

2. Check the log file.

3. Are you playing with Vulkan renderer? Update GPU drivers.

   If Awakened works for you with DirectX11 renderer, then problem is old Vulkan drivers for sure.

4. Delete %appdata%\awakened-poe-trade

   If needed, backup apt-data folder with your configuration inside.\

5. Close all applications that you can in tray and task manager.

   Launch them later one at a time to identify conflict.

6. Restart Awakened PoE Trade.

   (don’t forget to quit first, otherwise launching second instance will do nothing).

7. Enable detailed logs (Settings>Debug), restart tool, try to price check item, open the log file again.

8. As last resort, go to Discord. But if you don’t describe something specific about your problem, you will most likely be directed to this page.

   If you’ve resolved your issue, feel free to share it on Discord and I’ll update these steps accordingly.

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• How to remove the stopwatch in center of screen?
• Sends a whisper when doing price-check

Windows

• Nothing happens when I try to price check
• Can’t open settings via tray icon when game is active
• Installation stuck at ~50%
• Says the update will be installed after restart, but never does
• Self-uninstalled after update

Linux

• Tray icon is not shown
• Screen is black